Striving towards better customer service, our newspaper’s librarian, Judy Ferguson, recently compiled a list of questions frequently asked about our newspaper’s services.
With the help of various departments, we’re putting together a fact sheet for our staff to help answer your questions sooner or direct you to the correct person in charge of your specific concern.
It can be frustrating to phone the wrong department, be transferred several times, and still not have the right answer.
Hopefully, now we will be able to help you better.
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The following may be some of the questions you have – and the answers, specifically to do with the editorial department.
How do I get something in Mailbox, Reunions, or Coming Events? There is free one-time service for Mailbox and Reunions. Coming events run until the event. Please contact Brenda Washburn at (306) 665-3544 or write her c/o the paper.
How do I get a Letter to the Editor published? Address it to The Editor, care of the paper. Please note the 300-word limit.
Can I buy a photo that’s published in the paper? Only staff photos can be purchased from us. Contact librarian Judy Ferguson c/o the paper or phone (306) 665-9606.
Can I buy back issues? Contact our subscription department first if you want a whole paper, at (306) 665-3596. Contact our librarian if one story is requested. If it’s a Western People inquiry, contact Donna Skaalid at (306) 665-9611.
How do I get a New Product in the Production pages? Contact our farm management editor, Colleen Munro at (306) 665-3519 or send the news releases to her c/o this paper.
How do I sell a photo or story? Guidelines for the newspaper and Western People are sent on request. Contact Brenda Washburn.
(Next week: more questions and answers.)
