Mom convinces Wal-Mart to carry gourmet baby food

Reading Time: 4 minutes

Published: May 4, 2012

Call her a mompreneur or just plain market savvy, but Jennifer Carlson Broe has steered a tasty idea from her kitchen to Wal-Mart.

As a young mother, she was disappointed in the blandness of commercial baby food.

“I would never eat this myself and how could I, in good conscience. feed this to my daughter,” she said as she described her success at the recent Alberta Agriculture and Food Council meeting in Calgary.

Her response to this dilemma was to make her own baby food using fresh, organic products that not only taste good to babies but adults as well.

Read Also

A ripe cob of corn on the stalk has had its husk peeled away exposing its yellow kernels.

Crop estimates show mixed results

Model-based estimates used by Statistics Canada showed the 2025/26 crop year has seen increases in canola, corn for grain, oats and lentils production while seeing dips in spring wheat, durum wheat, soybeans and barley in comparison to 2024/25.

The rise of Baby Gourmet Inc. is the kind of story investors love to hear.

The mother of two started working with her sister, Jill Vos, to develop tasty recipes. Their first product was a frozen baby food sold at the Calgary Farmers’ Market. After two years at the market, they were selling $30,000 worth of product per month.

Broe wanted to go bigger. Against the advice of those who suggested she start with smaller outlets, she went after one of the world’s largest corporations, Wal-Mart, because, she reasoned, that is where many mothers shop.

Since last September her product line has been available at Wal-Marts across North America.

It was not an overnight sensation.

Her research found that there had been no real innovation in the baby food market in 50 years. She wanted to offer a convenient, reasonably priced product that tasted good and maybe upset the status quo.

“The key for me was there was an opportunity for disruption.”

She worked with Alberta Agriculture’s food processing development centre at Leduc, where she learned how to scale up and package her 12 recipes.

Her new product came out in a flexible plastic pouch where a teaspoonful or more can be squeezed out. As babies get older, they can feed themselves straight from the pouch.

She learned to write a business plan that included marketing and financial proposals to support growth of her company. She joined associations with which to network.

The financial help came from personal funds, Alberta’s venture capital funder, AVAC, the Business Development Bank of Canada and government money through Growing Forward. She now employs 16 people and her chief executive officer is an investor.

Broe said she was nervous when she met with Wal-Mart, but said the baby food sold itself once she convinced company representatives to taste her product.

“My sister and I taste every product before it goes into production.”

Last July, she received the Ernst and Young Emerging Entrepreneur of the Year award for the Prairies.

Marketing consultant Karen Hope said Broe did everything right.

Hope, who is president of Marketing Edge, learned food marketing the hard way when she joined a partner to sell Cattle Boyz BBQ Sauces.

She met the creators of the product in 1993 when she was marketing manager at Eau Claire Market in Calgary, where the sauce was sold from a kiosk.

The partners wanted to take the product to the next level, and their first big break was selling it as an Alberta made product on the Shopping Channel and then to Costco.

She left the company two years ago and works full time as a market consultant guiding other would-be entrepreneurs through the pitfalls when launching a new product.

The first step is to offer a product that is new and interesting to consumers.

“A remarkable product will get people talking about it after the first purchase,” she said.

Social media can spread the word even faster because it is like having a storefront to the world.

There are hard lessons for those who want to break into the big time.

“No one wants to pioneer new products. Everybody can live without one more new product,” she said.

It is all about presentation.

The product has to be eye catching to convince a shopper to pick it off the shelf within 10 seconds. Packaging promotes value and may make a difference when encouraging a shopper to spend $5.99 rather than $1.99.

The average store offers 40,000 products and the average home probably buys 150.

A new product has to be better than current brands, offer more value, be different with no competitors or take advantage of a growing category mix such as gluten free or ethnic food.

Once a retailer is willing to stock the product, the manufacturer must be able to produce sufficient volume and have enough money to cover costs. Finding the money is a big challenge.

Government offers some funds through programs such as Growing Forward, but the producer has to be willing to make personal sacrifices to raise money. That could mean mortgaging a home to get a line of credit, putting up personal savings or getting family loans.

When asked how much money is needed, she replied, “the more the better.”

Companies are often held back when they don’t have the money to increase production or pay unexpected fees.

“People often don’t understand where the money gets gobbled up.”

Fees are paid for listing the product in the store, paying brokers and distributors and covering promotion costs and other retailer charges.

Another problem is a lack of marketing and sales skills. Many manufacturers are unwilling to hire a professional who understands the difference between promotion and sales.

Marketing is communicating to the consumer about the product while sales involve the exchange of goods for an agreed amount of money.

Promotions include in-store demonstrations, discounts, regionalized marketing, niche marketing, award entries and attending trade shows.

It is important to meet people who have clout and can reach buyers.

“When you get a broker on side, it is easier to get into stores,” she said.

About the author

Barbara Duckworth

Barbara Duckworth

Barbara Duckworth has covered many livestock shows and conferences across the continent since 1988. Duckworth had graduated from Lethbridge College’s journalism program in 1974, later earning a degree in communications from the University of Calgary. Duckworth won many awards from the Canadian Farm Writers Association, American Agricultural Editors Association, the North American Agricultural Journalists and the International Agriculture Journalists Association.

explore

Stories from our other publications